Late policies

More than 15 minutes late constitutes a no-show and will result in a 100% fee as I cannot fulfill your service at that point.

Cancellations

All appointments canceled 24 hours prior will be free of charge.  Less than 24 hours’ notice of cancellation will result in a charge equal to 50% of the reserved service amount. Declined cards will be unable to re-book until the fee is paid. For emergency situations, please call or text ASAP.

No show

I respect your time and kindly ask that you respect mine in return. When you no-show your appointment, I am unable to fill that appointment, and consequently, lose time and money. No-show appointments will result in a charge equal to 100% of the reserved service amount. Declined cards will be unable to re-book until the fee is paid.

Refunds

If you are unsatisfied with a service, let me know up front! Trust me, you won’t hurt my feelings, and I’m happy to fix it for you within 3 days of the service. With this in mind, there are no refunds for services.

Please arrive to your appointment with clean lashes and preferably makeup and face cream free. This will allow us to begin the lashing process right away and will also allow the lashes to adhere properly to your natural lashes.

In some cases, eyelash extensions may last up to 3-4 weeks. However, it is common and recommended to get a fill after 2-3 weeks. Like all hair, there are 3 phases to the eyelash growth cycle. There are lashes in each phase at all times, therefore some will be lost within a couple of weeks, and others can last longer as part of the natural cycle. Losing anywhere from 2-5 lashes a day is considered to be normal.

Of course you can wear makeup! Although it is highly recommended you stay away from oil based products. Oil will break down the adhesive causing your lashes to fall off prematurely. Please do not apply mascara or curl your lashes with an eyelash curler. You won’t need to, I promise! When washing the makeup off from around your eyes, please use care. Avoid using any cotton tip as the cotton may get stuck on your lashes and can tug them causing premature lash loss. A Foaming Lash Shampoo is highly recommended and can be purchased at the time of your appointment. 

After care instructions

-Do not allow your lashes to get damp or wet for the first 24 hours.

-Don’t not pull , pick, or rub your eyelash extensions.

-Avoid laying face down or crushing your eyelash extensions. Sleeping on your side or back is recommended.

-Do not use any oil based eye products, creams, or mascara.

-Do not allow oil, sweat, or tears to remain on your eyelash extensions.

-Avoid blast of direct heat as this can cause the lash extensions to lose shape, melt, or burn the lashes. (Step aside when opening the oven)

-Please use lint free materials to clean your eyelash extensions. Cotton swabs/pads are to be avoided.

-Do not perm or use an eyelash curler on your eyelash extensions.

All full sets, lash lifts, and nail services include an aftercare bag with everything you need to protect and maintain your investment.

Following the recommended care instructions will help extend the life of your lashes and nails, keeping them looking fresh and beautiful for longer.

Eyelash extensions are individual Synthetic, Mink and/or Silk eyelashes. They are attached one-by-one to each of your individual natural lashes and never to your skin. Eyelash extensions are used to enhance the length, curl, fluffiness and thickness of your natural lashes which eliminates the need to wear mascara. It is a meticulous service which requires the skill and precision of a professional certified lash specialist. Size availability ranges in length and diameter and will be decided and agreed upon with your lash specialist.

Keep your nails dry for the first few hours, avoid picking and peeling, and apply cuticle oil daily to maintain strength and shine.

We recommend returning every 2-3 weeks for fills, polish refreshes, or maintenance, depending on the type of service you received.

Absolutely! Bringing inspiration photos helps us understand your style and ensures we can create a look you’ll love.